Who Can Use Dial-A-Ride
Dial-A-Ride is provided to persons 70 years of age or older, and to others who are not able to ride regular Valley Transit fixed route buses due to a disability. Cash fare is 75 cents. Monthly passes for unlimited rides during a calendar month are $10.00. Ticket booklets are also available in increments of $15.00 for 20 one-way trips.

Passengers share the bus with others traveling in the same general direction and the trip may take longer than traveling alone.

Reservations must be made by calling 509-527-3779, between 8:30a.m. and 5:30p.m., Monday - Friday one to fourteen days before you plan to travel. Same day reservations are accepted only on a space available basis.

Van services provided Monday through Friday, 6:30a.m. to 5:30p.m., except the following holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.

Service Available
The driver assists passengers from the door of their residence to the door of their destination, as conditions warrant.

Please be on-time. The van will wait up to only five minutes at a pick-up location as a convenience to other passengers who are also on a schedule. A second van will not be sent to the same address for that reservation.

Attendants necessary to aid mobility are welcome to accompany passengers at no charge.

Dial-A-Ride is not an ambulance service and cannot provide emergency transportation.

Dial-A-Ride Fares
Cash fare is 75 cents. Monthly passes for unlimited rides during a calendar month are $10.00. Ticket booklets are also available in increments of $15.00 for 20 one-way trips.

Passengers Please
Be ready at least 15 minutes before pick-up.

Let us know when you make your reservation if you have a disability or special needs.

Wear your seatbelt while in the van. Seatbelt use is required unless you provide a signed medical release.

Provide your own wheelchair if needed, which must be in a safe operating condition. Some size limitations apply such as width, length and weight. Remember, we are not allowed to operate a passenger's self-propelled wheelchair.

Provide a wheelchair ramp from your porch if there is more than one-step.

Do not ask the driver to make schedule or destination changes.

Notify us of a cancellation at least one hour before your pick-up appointment.

Dial-A-Ride Handbook
To receive a complimentary Dial-A-Ride Handbook explaining the rules and regulations of riding Dial-A-Ride call Valley Transit at 525-9140. To download a pdf version of the handbook click here.