Service Hours
Fixed Route buses and Dial-A-Ride vans operate from 6:15 a.m. to 5:45 p.m. Monday through Friday.
Flex Routes operate weekday evenings from 5:50 pm to 9:10 pm. Weekday evening services are currently suspended. Saturday Flex Routes operate from 10:45 am to 6:10 pm.
Job Access transportation is available for registered clients daily from 5:00 am to 11:30 pm.
Visitor Certification
Valley Transit honors findings of Paratransit eligibility from other jurisdictions on the same basis as Presumptive Eligibility. For example, a rider visiting Walla Walla from Tri-Cities would enjoy up to 21 days of the same riding privileges on the local system as they found they were eligible for at home. After 21 days they would need to submit a formal application on the Valley Transit system to continue their eligibility status. This visitor status is measured during a rolling 365-day period. (49 CFR 37.121) As another example, if a visitor is coming from an area that does not have Paratransit services but believes they would be eligible if those services existed, they can request visitor eligibility for 21 days by providing proof of disability to Valley Transit. Visitors may be required to provide proof of visitor status (e.g., proof of address, etc.)
If the rider in these examples were moving to the Valley Transit service area, they would be encouraged to submit the Dial-a-Ride application during their 21-day visitor status window to ensure a continuity of service.
Dial-A-Ride
Dial-a-Ride is a special service that uses lift-equipped vehicles to transport people with mobility limitations that prevent them from using Valley Transit’s regular fixed route bus service. Click here for a Dial-a-Ride Application Packet.
Dial-a-Ride is available during the same hours as the fixed route bus service: Monday through Friday, from 6:15 am to 5:45 pm. It is necessary to fill out an application and register for Dial-a-Ride before making a trip reservation.
Transfers
During the Zero-Fare Pilot, running through 2025, transfers are not required.
If one bus cannot get you to your destination, a free transfer will be issued upon boarding the first bus to get you to another bus. Transfers are free and valid for up to one hour. Transfers may be used anywhere routes intersect, but cannot be used for more than one destination or for a return trip. You may make fare purchases at the service window between 11:30 am and 4:30 pm
Transfer Center Service Market Station
Services available at the transfer center include bus schedule information as well as public restrooms.
TTY (Text Telephone)
TTY users can contact Valley Transit by using the Washington State TTY Service by calling either in Washington 711 or 1-800-833-6388, or in Oregon 711 or 1-800-735-2900. All states now use 711 for Relay Operator Services.
Vanpool
Vanpool is a program for out of town workers to lease a 12 passenger van from Valley Transit to share a ride with their coworkers. The commute to work can either begin or end in the Walla Walla area. Sharing a ride with your coworkers is an economical and pleasant way to commute to work. Call us for details.
Carpool
Valley Transit is a member of RideshareOnline.com This online service provides an easy way to find others in Washington or Idaho who are interested in sharing their commute in a carpool or vanpool. RideshareOnline.com can also help you find people who want to share a ride to a game, festival or other public event in Washington or Idaho.
Please call Valley Transit at 509-525-9140 for more information about the specifics of these various transportation services.
Bike and Ride
With a bike rack on most Valley Transit buses, you can make bike riding part of your regular commute. Bike and Ride is a great way to keep you and the environment in shape. Ride part way to work and finish your trip aboard a bus, or take the bus one way.
A regular ride will help keep you in shape, and save you money on parking, gasoline and car maintenance. Plus biking and busing help lower traffic congestion and preserve air quality. Consider the Bike and Ride option for fun, too. Taking a bus to a park or bike path can make your trip safer and more fun.
Audio and Video Recording
For your comfort and security your picture and voice may be recorded. Your decision to board the bus is your consent to these recordings.
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