Americans with Disabilities Act (ADA)
Valley Transit is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, Valley Transit strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.
If you would benefit from additional assistance or accommodations please call us at 509-525-9140 or email us at info@valleytransit.com.
Ongoing Compliance Information
ADA Complaints
If you believe you have been subjected to discrimination under the ADA, you may file a complaint.
A copy of the full ADA Policy may be obtained by following the link below,
calling (509) 525-9140, writing to the address below, or sending an email to: info@valleytransit.com.
Valley Transit will maintain all records related to ADA Complaints or Reasonable Modification Requests, and any associated denials or appeals, for a minimum of five years.
ADA complaints may be filed by sending an email to ADA Complaint info@valleytransit.com,
or reported to Valley Transit via phone 509-525-9140, in person or in writing at the address below.
Valley Transit
ADA Complaint
1401 W. Rose Street
Walla Walla, WA 99362
ADA Coordinator
Valley Transit has designated an ADA Coordinator for the agency. The ADA Coordinator has received training in accessibility requirements and oversees related work in accordance with best practices and legal requirements. Valley Transit’s ADA Coordinator is Janelle Siller.
Accessible Documents Policy
Valley Transit is committed to providing all documents hosted on the website in accessible format or making accessible alternatives available. To aid these efforts DocAccess tools allow website users to toggle all PDF documents into HTML versions, and the Aquia accessible overlay tool is present in the bottom left corner of the website to further tailor the site presentation to the user’s needs.
Linked Documents and Third Parties
Plaese note that htis site may link to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.